We gather data from you when you complete the registration process on our website, place an order, subscribe to our newsletter, or fill out any online forms. During the registration or order placement, we may request details such as your name, email address, mailing address, phone number, or credit card information. It’s important to note that you can visit our site anonymously if you prefer.
What personal information is collected?
Information you provide directly
We collect personal information you provide to us. For example, we collect your name, email address, postal address, phone number, fax number, demographics, and other information you provide us. If you make a purchase, we also collect credit card numbers and other payment information.
Information collected automatically
VirtuosoText collects certain kinds of information, such as the website that referred you to us, your IP address, browser type and language, and access times. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site. We also collect further information as discussed below under “Do we use cookies?”.
Third-party sources
We also obtain information from third parties. We protect information obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the information. These third-party sources include:
- Data brokers from which we purchase demographic data to supplement the data we collect;
- Applications and services, such as social networks, that make users’ information available to others;
- Service providers that help us determine your device’s location based on its IP address to customise certain products to your location;
- Partners with which we offer co-branded services or engage in joint marketing activities; and
- Publicly available sources, such as open government databases or other data in the public domain.
We may combine your personal data collected across the above sources. You may always choose not to provide personal data, but if you so choose, certain products and services may not be available to you. We use the term “devices” to refer collectively to computers and mobile devices, as well as the internet browsers and other applications on your devices that interact with the internet. VirtuosoText engages in cross device data collection which refers to the process of collecting data from devices that have been determined through statistical analysis to be linked or related. Our partners whom we employ to provide this service use cross device data to provide interest-based advertising services to our customers and to deliver tailored ads to users across multiple devices.
What are the purposes of using your information?
The information we gather from you may serve the following purposes:
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- Personalization: Your information enables us to tailor your experience and better meet your individual needs.
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- Website Improvement: We are committed to enhancing our website offerings based on the information and feedback we receive from you.
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- Customer Service Enhancement: Your data assists us in efficiently addressing your customer service requests and support requirements.
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- Transaction Processing: Rest assured that your information, whether public or private, will not be sold, exchanged, transferred, or disclosed to any other company for any purpose without your explicit consent. It will only be used to fulfill the specific product or service you have requested.
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- Email Communication: The email address you provide may be utilized to send you information, respond to inquiries, and address other requests or questions you may have.
What measures do we take to safeguard your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third- party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website.
These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Estonia Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the Estonia Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Online privacy policy only
This online privacy policy applies only to information collected through our website and not to information collected offline.